Help desk and remote support

Multi Screen Remote Desktop allows a support team to take over a remote desktop and quickly fix any problems on the user's computer. It is an optimal solution for troubleshooting computer problems remotely.

If somebody doesn't know how to use some software, simply connect to his/her computer and configure everything as desired. The user will be able to observe your mouse clicks and other manipulations to learn how to work with software!

Remote assistance example

You communicate with some person over e-mail very often, receive dozens of mails from him every day and consider switching to the instant messenger. What will you do? Send him instructions on how to download the installation package, where and how to fill out the registration form, create an account, find you in the system and create a new contact? It is long and unclear way.

Better send your friend an e-mail with Multi Screen Remote Desktop installation package attached or a download link. After he installs our program, simply connect to his computer and set up and configure everything as desired. Moreover, the user will be able to observe you configuring the messenger, creating an account and thus, learn what buttons to click on!

This is very useful solution, especially if you are form different cities or countries - the bill for a phone call could be higher then a price of our remote assistance software.

Conclusion

The number of computers increases from year to year. Nowadays, many users work with more than one computer: typically, they have a computer at home and one in the office. Almost every employee now has a computer on his or her desk. Managers, analysts and agents additionally have laptops. Network administrators often have to work with dozens of computers simultaneously. The number of computers will soon exceed the number of people on the planet! When you are reading this, it may have already happened!

Help desk solutions and remote assistance is more and more important now. Multi Screen Remote Desktop software is the best solution for these purposes, because it is fast, comfortable, and very easy to use.

Remote Desktop Control


Version:          v4.1
Release: July 11, 2019
File size: 1.45M
Price: $35USD per Client

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