Remote Desktop Control - Frequently Asked Question

< Previous question | List of questions | Next question >

I don't find the answer. How to contact your support team?

The technical and customer support are managed by our R&D Department in Eastern Europe (GMT+2 Time Zone). Please be patient if there is some time difference with your current location.

For any technical or maintenance questions, please contact us via our online form.

When contacting support team please specify:

  • Version of Remote Desktop Control and Windows on the Admin and Host PCs.
  • The problem you faced and all useful information that is related to the problem.
Microsoft®, Windows®, MS, Microsoft Windows, Windows Vista, Windows Server, Remote Desktop Connection, Microsoft Office, Microsoft Dynamics, SharePoint, Access, Outlook, Internet Explorer either registered trademarks or trademarks of Microsoft Corporation. DGTSoft is independent from Microsoft Corporation and not affiliated with Microsoft in any manner.