Remote Desktop Control - Frequently Asked Question

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How to find out IP address of the remote PC?

If you want to connect to remote PC, but don't know remote IP address, please follow the next instructions:

  • User of remote Host PC should move his mouse pointer over the Host Module tray icon. The tool tip popup will show the list of IP addresses.
  • You may use a IPConfig command in the system console, type: ipconfig /all
  • Remote user should provide you with IP address by phone, e-mail or instant messenger.

Also take a look at Online Gateway edition of Remote Desktop Control software. In that case remote IP address is not required at all.

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